Cancellation Policy

Members must cancel a minimum of 24 hours before a session to avoid incurring a penalty. Members will have the option of receiving a refund or rescheduling their appointment. -Members who book 24 hours or fewer before a session will have a 2-hour grace period to cancel the session without a penalty. -Members are allowed a one-time Late Cancel or No Show without incurring a penalty. -Members with 2 or more No Shows or Late Cancels will forfeit any prepaid monies. -Members who arrive late may attend their session for the remaining appointment time only and will not be eligible for a refund.